Last updated: September 2026
Mama’s Wings (“Mama’s Wings”, “we”, “us” or “our”) respects your privacy and takes the protection of your personal information seriously.
This Privacy Policy explains how Mama’s Wings collects, uses, stores and protects personal information when you visit or interact with the Mama’s Wings website at https://mamaswings.co.za, place an order, submit an enquiry, contact us, interact with our website, or otherwise use our online services.
Mama’s Wings operates in South Africa and aims to process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable laws.
Mama’s Wings is a flavoured fried chicken food brand serving customers in South Africa.
Our website provides information about Mama’s Wings, including our menu, products, services, contact information and other brand content. Depending on the services available on the website, you may also place orders, submit enquiries or interact with us electronically.
For privacy-related enquiries, please contact us at:
Email: hello@mamaswings.co.za
Depending on how you interact with Mama’s Wings, we may collect information such as:
We aim to collect only the information that we reasonably need for the relevant purpose. In addition, we will handle that information in a manner that supports the purpose for which we collected it.
We may use personal information to:
For example, we may use your contact details to provide an update about an order or respond to a catering enquiry.
We will not use your personal information for purposes that conflict with the purpose for which we collected it unless applicable law permits or requires us to do so.
If you subscribe to our newsletter, MailerLite manages your subscription and related information on our behalf.
We use this service to send newsletters and other permitted communications. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Once you unsubscribe, we will no longer send you marketing emails through that subscription, except where another lawful basis allows us to contact you.
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyse website traffic and enhance website performance.
For example, cookies may help certain website functions work correctly or allow us to understand how visitors use different parts of the website.
You can disable or manage cookies through your browser settings if you prefer. However, disabling certain cookies may affect how some parts of the Mama’s Wings website function.
For more information, please see our Cookie Policy.
Mama’s Wings uses artificial intelligence and AI-assisted technologies as part of certain creative, marketing, website development and business processes.
AI may assist Mama’s Wings with activities such as:
Mama’s Wings does not intend to use customer personal information as general training material for AI systems.
Where an AI-enabled service or third-party technology provider processes personal information, Mama’s Wings will take reasonable steps to ensure that the processing remains lawful, appropriate for the intended purpose and consistent with applicable privacy obligations.
Where practical, we may remove, minimise or anonymise personal information before using information with AI-assisted tools.
AI tools may involve third-party technology providers. Where those providers process personal information on our behalf, their processing may also fall under their own terms, security practices and privacy policies, together with any contractual or legal obligations that apply to Mama’s Wings.
Furthermore, Mama’s Wings does not use AI to make solely automated decisions that have legal or similarly significant effects on customers as part of the ordinary operation of this website.
Instead, AI-generated or AI-assisted content may undergo human review, editing and approval before Mama’s Wings publishes or uses it.
Mama’s Wings may use photographs and other visual content on our website, social media platforms, advertising materials and other marketing channels.
For example, AI-assisted image editing may help us improve the appearance, composition, lighting, background or presentation of food and promotional photographs.
AI-assisted editing does not necessarily mean that the underlying product or food shown is fictional. However, promotional images may receive enhancements for marketing and presentation purposes.
Where an image contains an identifiable person, Mama’s Wings will take reasonable steps to ensure that we use the image lawfully and appropriately.
Similarly, customers should not submit photographs or other content containing another person’s personal information unless they have the necessary permission or lawful basis to do so.
Mama’s Wings may share personal information with trusted service providers where reasonably necessary to operate our business and provide services to customers.
These providers may assist us with:
We will not sell your personal information to third parties.
Where a third party processes personal information on our behalf, Mama’s Wings will take reasonable steps to ensure that appropriate safeguards are in place.
However, we may disclose information where applicable law, regulation, legal proceedings or a lawful request from a competent authority requires us to do so.
Mama’s Wings takes reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
For example, we use appropriate website, security and access controls where reasonably necessary to protect information within our systems and services.
However, no method of electronic transmission or storage can guarantee complete security. Therefore, while we take reasonable precautions, we cannot guarantee that information transmitted or stored electronically will remain completely secure.
Subject to applicable law, you may have the right to:
If you want to exercise any of these rights or ask a privacy-related question, please contact us at:
We may need to verify your identity before processing certain requests. This step helps us protect your information and prevent unauthorised requests.
If you have any questions about this Privacy Policy, our use of personal information, or how we handle your information, please contact Mama’s Wings:
Email: hello@mamaswings.co.za
Phone / WhatsApp: +27 79 676 6767
We welcome privacy-related questions and will aim to respond within a reasonable period.
Mama’s Wings may update this Privacy Policy from time to time as our website, services, technology and business processes develop.
When we make changes, we will publish the updated version on this page and revise the “Last updated” date above.
Therefore, we encourage visitors and customers to review this page periodically so that they remain aware of how Mama’s Wings handles personal information.
Thank you for trusting Mama’s Wings.
Flavours made just the way you like it. 💚
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